No matter what type of practice management software an office uses, there are daily tasks that need to be accomplished. Many offices do not have a full understanding of these daily tasks. In this webinar, Bonnie will clearly define the everyday jobs that should be performed daily to ensure practices run smoothly. She will help you identify and create follow up policies and provide you with the steps to write an office procedure manual.

This webinar is great for new billers and serves as an excellent refresher for those looking to improve their office functions.

About the speaker: Bonnie J. Flom began her healthcare career by working in the accounts receivables department at St. Joseph’s Medical Center on February 13, 1984. While working there, she served on the Blue Shield EDI committee, United Way Committee and Benedictine Mission Committee. After starting her billing agency, Rapid Return Medical Billing in 1994, Bonnie became a billing software vendor in 1995. Her billing agency grew quickly and employed up to 17 people at one time.  In 2000. Rapid Return Medical Billing and Bonnie J. Flom served Blue Cross Blue Shield of Minnesota in testing their Optical Character Reader (OCR) which automatically converted paper claims to NSF files. In 2001, Bonnie began serving on the Medicare Advisory committee for the State of Minnesota (PCOM) and in 2001, In 2002, Rapid Return Medical Billing and Bonnie J. Flom joined the HBMA (Healthcare Billing and Management Association). In 2004. Blue Cross Blue Shield of Minnesota EDI company, Clear Connect, asked Rapid Return Medical Billing to be their sole referral source for billing services. Then, in 2006, Bonnie J. Flom sold her shares of the billing service, Rapid Return Medical Billing, and began focusing solely on MediSoft by starting a separate company called Billing Buddies.  Finally, in late 2008, medical billing was introduced into Billing Buddies and a unique concept was born that allowed clinics and billers to become “buddies” in the billing processes. Bonnie is the Author of Mastering MediSoft, which is used in medical billing colleges.